HomeRoadmap10-Year Master Plan

10-Year Master Plan

The Facilities, Strategic Asset, and Service Network Master Plan is Niagara Transit’s first long-term plan since amalgamation. Developed with consultant Left Turn Right Turn, it examines our infrastructure, routes, and operations to build the best possible network for the region’s needs over the next decade.

For the first time, it treats Niagara as one unified transit system rather than separate services stitched together, and it was shaped by feedback from hundreds of residents across three rounds of engagement.

The plan represents a major, staged investment in transit across the region over ten years.

total 10-year capital investment

fleet growth, from 187 to 345 vehicles

faster average trips

rapid bus routes by 2035

Fleet

Garages

Infrastructure

Every improvement is designed around one goal: making it easier to get where you’re going.

More “one-seat” journeys

Fewer transfers and more direct trips, so you reach your destination with less hassle.

Faster trips

Average travel times drop by 25%, meaning less waiting and quicker journeys.

More frequent service

Higher frequency on busy routes and new high-frequency networks in urban areas.

Fewer trip denials

Expanded routes, more specialized service hours, and better policies cut trip denials for riders who depend on shared ride service.

Sunday service and more

Service hours grow, beginning with new Sunday service from 6 a.m. to midnight. By 2035, some routes run overnight.

Improved efficiency

Investments focus on value, so every dollar adds sustainable capacity to the network.

The plan rolls out in three clear stages, each building on the last.

Stage 1 · 2026–2027
  • Service span 6 a.m. – midnight
  • Sunday service introduced
  • Express bus routes launch
  • Network optimization begins
  • Niagara Falls garage expansion starts
Stage 2 · 2028–2030
  • Service span 5:30 a.m. – 1:30 a.m.
  • Rapid bus implementation
  • High-frequency network established
  • Major garage construction
  • Full fixed-route coverage achieved
Stage 3 · 2031–2035
  • Some overnight service
  • Complete rapid bus network (5 routes)
  • 25% microtransit increase
  • Garage expansions complete
  • Robust high-frequency urban networks

Delivering more service means growing the fleet and the facilities that keep it running.

Fleet growth

An 84% increase by 2035 to deliver more frequent service across more of the region.

Garage expansion

Niagara Falls gains capacity for 73 more vehicles, and Welland is rebuilt to add 72, so the growing fleet has somewhere to live and be maintained.

The plan touches all 12 municipalities, each with its own stage-by-stage changes. Open your community’s summary to see what’s coming.

PDF

Fort Erie

PDF

Grimsby

PDF

Lincoln

PDF

Niagara Falls

PDF

Niagara-on-the-Lake

PDF

Pelham

PDF

Port Colborne

PDF

St. Catharines

PDF

Thorold

PDF

Wainfleet

PDF

Welland

PDF

West Lincoln

The plan was shaped over more than a year of study and three rounds of public engagement.

Study awarded to Left Turn Right Turn

Following a competitive procurement, the Master Plan study was awarded and work began the next month.

Round 1: Today and Tomorrow

Surveys and in-person pop-ups gathered residents’ views on transit today and their priorities for the future.

Round 2: Exploring Possibilities

Four network options for the next decade were shared for public review and feedback.

Approved in principle

The Niagara Transit Commission approved the Master Plan in principle, setting the direction for the next ten years.

Round 3: Presenting the Plan

A community awareness campaign shared the final plan and what it means for each part of the region.

Heather Talbot
Manager of Integration and Transformation

1-833-678-5463, ext. 271 · heather.talbot@nrtransit.ca

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