Policies and By-Laws
Policies and by-laws.
The policies and by-laws that govern how Niagara Transit operates. Select any document to read it in full.
Policies
Board-approved policies that guide our day-to-day service. Each links to the full document.
Reading the full text: summaries below are for orientation only. The linked document is the official, governing version.
Surveillance Policy
How video surveillance is used on vehicles and at facilities for safety and security, in line with MFIPPA, including notice, access, retention, and privacy-breach handling.
Approved Aug 27, 2024 · Review by Aug 31, 2026
Children 12 and Under Travelling on Specialized Transit
Rules for travelling safely with infants and children on specialized services, including supervision, securement, strollers, and car-seat requirements.
Approved Sep 17, 2024 · Effective Dec 1, 2024 · Active
Bicycle Rack Policy
How bicycles may be carried on Niagara Transit vehicles, covering permitted bike types, e-bike limits, loading and unloading, and what isn’t allowed.
Approved Nov 18, 2025 · Review by Nov 18, 2030
Niagara Transit Plus Specialized Transit Eligibility Policy
Who qualifies for specialized transit, the categories of eligibility, the assessment and recertification process, and the appeals process. Developed under the Ontario Human Rights Code, AODA, and IASR.
Active
Flag Lowering Policy
When flags at Niagara Transit headquarters are lowered to half-mast, including designated days of mourning and remembrance.
Active
By-Laws
The by-laws that establish Niagara Transit and regulate use of the system.
By-Law Regulating the Use of the Transit System
The “Transit By-law.” Sets the rules for riding: paying fares, conduct on vehicles and property, enforcement, and penalties. Includes fare media, service animals, and bicycle carriage.
Passed Nov 8, 2022 · Effective Jan 1, 2023
By-Law to Establish the Niagara Transit Commission as a Municipal Service Board
The founding by-law. Establishes the Commission under the Municipal Act, and sets out its purpose, governance, meetings, responsibilities, budget, and the policies of the Region that apply to it.
Passed May 26, 2022
Niagara Region Procurement By-Law
The Region’s procurement by-law as it applies to Niagara Transit, with the NTC procurement delegation-of-authority chart.
Active
Privacy and information requests
Personal information is collected under the authority of the Municipal Act and handled in accordance with MFIPPA. To request records or ask a privacy question, contact the Region’s Access and Privacy Office at 905-980-6000, ext. 3779, or FOI@niagararegion.ca.